The ProTraveller has a 3-pin plug (Type-G). We recommend checking your travel destination’s plug type to see if a travel adaptor is required. For further information and easy reviewing, please visit TechTarget’s list of Electric Plug Types for Each Country.

As the ProTraveller has a voltage range of 100V – 240V, we recommend using a single plug adapter with at least 13A and 50/60 Hz*. (*You may find the specifications listed on the side of the plug or on the seller’s site/description.)

A 13A single plug is designed to support most standard devices and is suitable for the ProTraveller’s power range (100V – 240V).

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The Stryv ProTraveller Hairdryer comes with a complimentary 6-month warranty without any registration. This covers defects due to faulty workmanship or materials within the guarantee email.

Registered warranty is 2 years.

Aesthetic defects and damage due to misuse are not covered.

Stryv reserves the final right in determining if a benefit under the warranty can be claimed.

To submit a warranty claim, simply email us at contact@stryv.hk with an image of the affected area.

100-240v. It works in all countries without the need for a voltage converter.

Yes, it has worldwide voltage so it works in any country. It is lightweight (320g) and will not add bulk to your belongings due to its ergonomically slim design.

We offer an auto-clean function within our technology that helps with deep cleaning of the filter. There’s also a removable filter that you can clean and wash once a month to maintain optimum performance. Our kit comes with a cleaning brush too.

Negative ion technology works by emitting negative ions that neutralise the positive ions in your hair, reducing frizz and enhancing shine. It also helps protect your hair from heat damage, leaving it healthier and more vibrant.

Our hair dryer offers three heat settings: low, medium, and high. Low heat is suitable for fine or delicate hair, medium is ideal for normal hair, and high heat is best for thicker or coarser hair.

You can choose the setting that matches your hair type and personal comfort level.

Yes, our hair dryer is versatile and suitable for all hair lengths and styles. Whether you have short, long, curly, or straight hair, you can achieve the perfect look with ease.

Bladeless technology uses a powerful airflow system to dry your hair quickly and efficiently. It not only dries your hair in record time but also reduces noise and energy consumption. Plus, it's safe and easy to clean.

Absolutely! Our products are designed with hairstylists and professionals to give you that salon experience, so you can definitely use it in a professional setting.

Get in touch with us at contact@stryv.hk for more information on bulk purchases for your salon.

The Pro Traveller has a 3-pin plug (Type G) thus we recommend that you can check your destination’s plug type if a plug travel adaptor is required. Please ensure that the plug travel adaptor you’re using fulfils the required specifications: Voltage (suitable for the country its being used at), Hertz (50/60), Ampere (15A) as any number lower will not be sufficient for the device to function.