Yes, we offer free delivery for orders above $50. For orders below $50, a standard $2.99 delivery fee applies.

We only ship within Malaysia (www.stryv.my), Singapore (www.stryv.co) and Hong Kong (www.stryv.hk) currently.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

If your order is delayed beyond the estimated delivery time, please reach out to our customer support team at contact@stryv.co.We will investigate the issue and provide you with an update on the status of your delivery.

It takes 2 - 4 days for your product to reach you.

You may reach out to us at contact@stryv.co to make arrangements. A fee may apply.

If you receive a damaged or defective product, please contact our customer support team at contact@stryv.co within 7 days of delivery. We will guide you through the return and replacement process to ensure your satisfaction.

If you need to change the delivery address or update your order details, please contact our customer support at contact@stryv.co as soon as possible.We'll do our best to accommodate your request, but it may depend on the order's processing and shipping status.