The FlowBrush is a special collaboration exclusive in partnership with Sanrio, designed as an everyday brush for gentle detangling and styling, targeted towards fine to medium thickness hair. It comes in 5 unique designs, featuring memorable characters from the Sanrio cast.

No. The FlowBrush collection is a blind box series. Designs will be randomised upon purchase and cannot be chosen in advance.

The FlowBrush comes with a vented open backing that allows you to use your hair dryer while you brush through your wet hair. Made with heat-resistant materials like nylon, you can dry and style your hair at the same time and breeze through your routine.

We only ship within Singapore (https://stryv.co/), Malaysia (https://stryv.my/), Hong Kong & Macau (https://stryv.hk/) and Taiwan (https://stryv.tw/) for orders made on the country-specific website.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

If your order is delayed beyond the estimated delivery time, please reach out to our customer support team at contact@stryv.hk.

We will investigate the issue and provide you with an update on the status of your delivery.

You may reach out to us at contact@stryv.hk to make arrangements. A fee may apply.

If you receive a damaged or defective product, please contact our customer support team at contact@stryv.hk within 7 days of delivery. We will guide you through the return and replacement process to ensure your satisfaction.

If you need to change the delivery address or update your order details, please contact our customer support at contact@stryv.hk as soon as possible.

We'll do our best to accommodate your request, but it may depend on the order's processing and shipping status.